![]() ![]() Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. Where’s your Domino’s pizza? Track it online How long untill the Pizza Tracker is featured on Law & Order? “I agree to use the Domino’s Pizza Tracker to only track my own Domino’s Pizza orders…” We are imagining all sorts of weird pizza tracking fraud scenarios. The best (worst?) part of the pizza tracker is the little pizza oath they make you take. It even gives folks the first names of the workers who take their phone order and deliver their pizza - and asks customers to rate them.Īny customer comments about inappropriate behavior by order takers or delivery staff will be investigated, spokesman Tim McIntyre says. The system goes up Wednesday at 3,400 Domino’s outlets and will be in all stores by June 30, he says. ![]() “We’re filling that black box of uncertainty - ‘Has my pizza been forgotten?’ - with information and entertainment,” says Chris McGlothlin, technology chief at Domino’s. ![]() This is science! Domino’s has announced an online pizza tracking system that will allow you to keep an eye on your pizza as it’s being delivered-and it’s accurate to 40 seconds. If you happen to drive past a place that was built as a Pizza Hut and then repurposed into something else, you still know it was once Pizza Hut, don't you? That's powerful stuff, and Salon says they're hoping to capitalize on nostalgia to get adults who once ate there as children back with their own children.1.30.08 5:39 PM EDT By Meg Marco internet valleywag science dominos new and exciting products fast-food A huge part of that is the red roof and the shape of their building. Fast forward more than 60 years, and Domino’s has grown to become one of the most recognized and leading pizza brands in the world. In 2019, Pizza Hut reverted back to some of the old imagery and logos they used in the marketing campaigns that ran from 1967 to 1999. Entrepreneurial Spirit Domino’s started out small, with just one store in Ypsilanti, Michigan, in 1960. Advertising had fallen short, they said, but it's entirely possible they're fixing this in one of the most creative ways possible: by capitalizing on that retro feel. They didn't advertise their delivery service, they didn't update their look, and they didn't climb to the top of the highest mountain around and shout they weren't your parents' Pizza Hut anymore, they were your Pizza Hut. Between 20, Dominos sales grew by over 14, while Pizza Huts grew by a measly 0.18. Even in its most tumultuous times, Dominos has nipped at Pizza Huts heels as the biggest pizza chain in the U.S. In 2018, Pizza Hut exec Artie Starrs said (via Inc.) it was a big problem they'd forgotten to tell customers they'd changed. Despite what we can generously call a polarizing taste palette, Dominos is still the 2 best selling pizza chain. Most of the locations that are slated for closure are those geared toward a dine-in clientele, and the plan is to replace them with express locations better geared toward catering to more customers and their desire to be in and out the door with their pizza. When the 500-odd closures were announced (via Nation's Restaurant News), Gibbs added that it wasn't the end for those locations. In other words, Pizza Hut needs to focus less on dine-in and more on what people want, which is to take their pizza with them. The drag dine-in is having on reported same-store sales masks the relative health of delivery and carryout. The Dominos website lists my address as eligible to be delivered to and I. I know that the Dominos Tracker was updated visually around 2017, which means the order confirmation emails have been using the old image for at least 5 years. Today I was told that the manager of Dominos said I could no longer be delivered to because I lived to far out. I always tip well, at least 30-40, and never have a small order. When Pizza Hut CFO David Gibbs addressed the problem of earnings back in 2018, he had this to say: "The challenge Pizza Hut faces is that it has a large dine-in business. I have been delivered to by Dominos multiple times throughout the last year with no issues. It doesn't take a business major to know that just doesn't add up. At the same time, about half their locations were paying a wait staff and supplying dine-in facilities. According to Restaurant Business, only about 10 percent of Pizza Hut's sales come from dine-in customers. ![]()
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